New-look website simplifies energy plan comparison

Woman with blonde hair reads paper energy bill (website)
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Energy consumers in New South Wales, Queensland, South Australia, Tasmania and the Australian Capital Territory will now find it easier to compare and find energy plans using the updated Energy Made Easy website.

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The Australian Energy Regulator (AER), which operates the free and independent comparison site, has improved the website experience for consumers who will now be asked a few simple questions to match them with the best plans, making it easier to filter results for special offers and discounts.

There are now three ways for consumers to use the site to find and compare energy plans:

  • Using their National Meter Identifier number (found on their energy bill) for personalised plan comparison
  • Choosing the 30-second Quick Compare journey
  • Manually inputting information from their energy bill if preferred.

AER chair Clare Savage said that with many customers on old or uncompetitive plans able to save from $120-$221 a year off the default market offer price it was especially important for customers to shop around.

“The AER’s Energy Made Easy website is designed to make it easier for all consumers to take control of their power bills by helping them compare and find an energy plan to suit their needs,” she said.

“The site updates help customers with pop-ups and tips to answer all their energy plan questions, and have been informed by a review by the Australian Government’s Behavioural Economics Team and research into customer behaviour when comparing energy plans, including thousands of survey responses.

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“Customers looking to save extra money can now see discount offers highlighted when comparing plans, and Centrelink customers can apply a filter to view plans that offer Centrepay if they choose to use this service,” Savage said.

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