Voices for Power—a program that helps empower people to negotiate a better deal on their power bill—will reach more people from culturally and linguistically diverse communities in its second year, at a critical time when energy costs are rising.
Through the Voices for Power program, community network Sydney Alliance brings together diverse cultural, religious and community leaders to build collective power, through knowledge sharing about safe and affordable energy solutions.
Related article: ReAmped Energy advises customers to look elsewhere
Ausgrid chief customer officer Rob Amphlett Lewis said the goal of the program, supported by Ausgrid, Jemena and Endeavour Energy, is to empower Australia’s community leaders to support others to take control of their energy concerns, adopt simple energy safety practices, better understand the energy industry and negotiate a better deal on their power bills.
“The Voices for Power program is aimed at increasing the confidence of our culturally and linguistically diverse communities, and we are extremely pleased to see the 2021 program delivered just that. We’re committed to ensuring equal access and understanding of our often complex energy system and look forward to seeing the results of the 2022 program,” Amphlett Lewis said.
Leaders from local Tongan, Fijian, Filipino, Arabic-speaking, South Asian, Chinese and Nepalese communities delivered linguistically and culturally appropriate training across eight co-designed workshops, training 157 community members. It is estimated these crucial sessions have so far reached 630 people in the community with significant real-world outcomes.
Related article: CEC calls for storage target over capacity mechanism
Nirjala Pandey, a Nepali trainer based in the Liverpool Local Government Area, said, “The communities and people we work with are very concerned about the cost of energy, it is an urgent cost-of-living pressure that is stressing households. They are hungry to understand the energy system, how to save money and be empowered and confident to take control of their energy bills.”
Energy is always evolving and so too are Australia’s communities, programs like Voices for Power are essential to ensuring the energy industry stays connected to what communities need, today and tomorrow, while ensuring the energy literacy surrounding safety and pricing continues to increase.