ERM Power overhauls digital with new cloud data management company

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ERM Power is now using cloud data management company Rubrik to help deliver on its energy cost and emissions reduction strategy at a time when Australian businesses continue to be stung by high energy prices.

ERM Power is an energy retailer that focuses on reducing customers’ energy costs and emissions. It does this by not only procuring electricity for large commercial and industrial businesses, but offering consulting and digital services to help customers regain control of their energy consumption.

ERM Power deployed Rubrik as the final piece of a technology refresh focused on modernising its internal workflows to further improve the services it offers to customers. Rubrik ensures business continuity and boosts productivity by providing rapid and comprehensive backup and recovery capabilities.

As well as the ability to recover from any point in time to defend against ransomware, ERM Power has experienced increased reliability of backups and a significant reduction in recovery time.

As a result, Rubrik simplified the ongoing management of ERM Power’s hybrid cloud environment, and simultaneously made the data available in a secure environment for analytics.

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ERM Power chief information officer Derek McKay said over the past 10 years, there has been a real lack of cohesive energy policy in Australia, which has forced businesses to take matters into their own hands to deal with high energy prices.

“So, we asked ourselves: how can we, as a retailer, help our customers cut their energy bills? This led to a digital overhaul to replace our end-of-life IT with new technology investments. We then introduced Rubrik to automate and simplify the management of all the new data being generated, giving us a secure and reliable data environment,” Mr McKay said.

Before Rubrik, ERM Power used a tape-based backup solution, which was subject to tape media corruption and could be challenging when restoring large systems which were stored across multiple tape sets. In addition to technical complexity, the previous environment was also on-premises, leaving the organisation more susceptible in the event of a natural disaster. Future systems would need to be able to assist in mitigating this risk to business continuity and Rubrik’s replication technology addressed those requirements.

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“Simplification is one of our core values, so we wanted data management that we didn’t need to monitor, configure or report on every day,” Mr McKay said.

“Rubrik automates the management of our data, safeguarding us from downtime, and providing a foundation on which we can deliver new services based on accurate data. Previously, it could take over 24 hours to restore a 2TB database for our developers – we can now achieve this in five minutes.”