Solstice Energy has reinforced its partnership with Gentrack, a provider of next gen solutions for utilities, to mark its foray into the electricity market.
For over 20 years, Solstice Energy (formerly Tas Gas Group) has been a gas retailer in Tasmania and regional Victoria. The company has decided to expand its offering to include electricity retailing.
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Based in Launceston, Solstice Energy aims to onboard 3,000 new electricity customers within the first three months.
“Solstice Energy’s successful expansion is supported by its 19-year long-standing partnership with Gentrack. Gentrack’s cutting-edge, easy-to-use technology provides a stable billing system, a single source of truth for customer data, and the flexibility to support both gas and electricity offerings,” the company said in a statement.
“Gentrack’s data-driven insights enabled Solstice Energy to transform its business and introduce innovative new products, fulfilling customer expectations and market demands.”
Gentrack general manager Australia Mark Humphreys said, “This rebrand marks a bold move for Solstice Energy as it enters the electricity market, becoming a true challenger in the Tasmanian energy sector.
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“Launching a new energy brand is a big undertaking. By delivering our Out-of-the-Box customer and billing platforms ready for launch, it means Solstice Energy can focus their full attention on delighting their customers. I think that’s an important role for us to play.
“We look forward to helping Solstice make the home energy experience more human and more enjoyable with their unique Tasmanian spirit.”
